Water Damage? Know Who and When to Call

5/20/2021 (Permalink)

Water damage caused by a water leak in basement

Water damage caused by heavy summer rains can create a messy and stressful situation. According to the American Insurance Association, water damage claims grow faster than other homeowner’s insurance claims. Every year, about one in 50 homeowners will experience water damage and file a claim.

At SERVPRO of College Park / Hyattsville and SERVPRO of District Heights / Landover, we have certified specialists with the specific water damage training who will walk you through this challenging and often confusing time. If you need emergency services, we recommend calling our SERVPRO team to get you the help you need.

For SERVPRO of College Park / Hyattsville Call: 301-779-3662

For SERVPRO of District Heights / Landover Call: 301-577-1166

Here are a few tips of what you can do before a SERVPRO technician arrives.

• Evaluate whether your property is safe to live in and hazard-free.
• If your property is safe, remove any slip and fall hazards.
• Identify visible mold growth.
• Stop the water source or minimize the flow of the water entering.
• Try to remove excess water by using a mop, a wet vacuum, or a cloth.
• Clean and dry small areas affected by water damage.
• Protect carpet and furnishings in the affected area.
• Remove any valuable items, including personal items, jewelry, and heirlooms.

When you call, a SERVPRO representative will go through some quick questions to help better understand your current situation. The following are examples of questions they will ask:

• Name and Contact information.
• Location of the affected property.
• Source of the water damage.
• Approximate time the water damage occurred.
• Rooms affected by the water damage.
• Have you seen signs of mold growing anywhere in the structure or its contents?

As you can see, immediate action is needed to minimize the damage, cleaning, and restoration costs. SERVPRO of College Park / Hyattsville and SERVPRO of District Heights highly trained technicians will get to work quickly on mitigating damage and restoring your home or business.